{"id":2991,"date":"2025-09-10T18:05:35","date_gmt":"2025-09-10T15:05:35","guid":{"rendered":"https:\/\/atakule.com.tr\/?page_id=2991"},"modified":"2026-05-31T21:35:18","modified_gmt":"2026-05-31T18:35:18","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/atakule.com.tr\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”3%” bottom_padding=”12%” left_padding_desktop=”25%” constrain_group_2=”yes” right_padding_desktop=”25%” left_padding_tablet=”20%” constrain_group_4=”yes” right_padding_tablet=”20%” left_padding_phone=”24px” constrain_group_6=”yes” right_padding_phone=”24px” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” zindex=”10″ overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.8″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” parallax_bg=”true” parallax_bg_speed=”fast” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”right” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bottom_padding=”3%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][nectar_responsive_text inherited_font_style=”default” font_size_desktop=”2.5vw” font_size_tablet=”5vw” font_size_phone=”8vw” font_line_height=”1.1″ text_direction=”default”]\n

Frequently Asked Questions<\/h3>\n[\/nectar_responsive_text][\/vc_column_inner][\/vc_row_inner][toggles style=”minimal_shadow” accordion=”true” accordion_starting_functionality=”default” border_radius=”20px”][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”What are the opening hours of Atakule?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]Atakule is open daily from 10am to 10pm on weekdays and weekends, except for national and religious holidays. Operating hours of the restaurants and cinema may vary.[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”What are the operating hours of the restaurants in Atakule?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]The operating hours of our restaurants may vary. For more detailed information, we recommend contacting the restaurants individually. Check out Brands page for more information.[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Is there a parking lot at Atakule? Is valet service available?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]We have an indoor parking garage, with the entrance located on \u00c7ankaya Street. A paid valet service is also available.[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Do you have a venue for wedding ceremonies? \/ Do you host wedding ceremonies?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]We offer the Atakule Event Hall and the Atakule Green Terrace for wedding ceremonies, cocktail receptions, and private events.<\/p>\n

For further details, please contact Atakule Wedding & Events at +90 537 307 6474.[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”How can I get information about rental conditions at Atakule?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]You can submit your request by selecting the relevant category in the contact form on our website, or you can send your inquiry to wanttobehere@atakule.com.tr<\/a> via email.[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Can I get detailed information about your cinema halls?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]You can enjoy a premium cinema experience with our Tempur Cinema, Gold Class, Premium Cinema, and Skybox concepts.<\/p>\n

For detailed information please visit: www.paribucineverse.com\/sinemalar\/atakule<\/a>[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”What does the Tax Free Point service include?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]Guests coming from abroad can benefit from the Tax Free service by bringing their receipts to the information desk after shopping at our Tax Free participating stores in Atakule.[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Do you offer baby stroller service?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]For your baby\u2019s comfort, you can obtain a baby stroller free of charge from the Atakule Information Desk by leaving an ID as a deposit.[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Can I take photos with my camera at Atakule?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]You may take photos at Atakule as long as it is not for commercial purposes and does not disturb other guests.[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Do you have electric vehicle charging stations?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]There are four electric vehicle charging stations located on the P1 level at Atakule.[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Do you offer a storage service?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]We do not offer a storage service.[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Do you have a prayer room?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]There are separate prayer rooms for men and women located on the P2 level.[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”What are the opening hours of Atakule Green Terrace?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]Except for national and religious holidays, Atakule Green Terrace is open daily from 10am to 10pm. The operating hours may vary depending on weather conditions.<\/p>\n

For more information, you can contact us at 444 6 282 or via WhatsApp line at +90 532 446 7474[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Can I bring my pet?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]At Atakule, the comfort and expectations of our guests are our top priority. Based on our guests\u2019 feedback, we have updated our pet policy accordingly.<\/p>\n

According to the current regulations, only pets that can be carried in your arms and are on a leash are allowed inside Atakule.<\/p>\n

This policy has been carefully designed to ensure a safe, peaceful, and enjoyable experience for both our valued guests and their furry friends.<\/p>\n

*Certified guide dogs are exempt from this policy.<\/p>\n

*Restaurants pet policy may vary.[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”How can I stay updated on Atakule events?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]You can easily keep up with all the events happening at Atakule by visiting our website\u2019s events page, following us on Instagram, or using our mobile app.[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Where can I apply to work at Atakule?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]You can send your CV to hello@atakule.com.tr<\/a> to apply for a position at Atakule.[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”What brand of soap is used in the restrooms?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]Specially crafted for Atakule, the exclusive liquid soaps\u2014Atakule White and Atakule Black\u2014are available for purchase at Artsy Atakule Concept Store.[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Do you have a baby care room?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]Baby care rooms are available on every floor.[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Do you offer Wi-Fi service?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]We provide complimentary Wi-Fi service to enhance the experience of our guests.[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Do you have a phone charging service?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]You can use the paid Beefull powerbank service available at the Atakule Information Desk to charge your phone.[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Are wheelchairs available?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]Complimentary wheelchairs can be obtained from the security stations to assist guests with special needs, ensuring their comfort and safety.[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Where is the pick-up and drop-off point for guests with special needs?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]To ensure a more comfortable and seamless Atakule access experience for our guests with special requirements, the Valet Lane may be used as a designated drop-off and pick-up point.[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”How can I visit Atakule Green Terrace?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]All our guests who purchase “Atakule Experience Package” and “Atakule Experience Package Plus” tickets within the scope of the Tower Observation Deck, can enjoy the Atakule Green Terrace experience on the same day at no extra charge.<\/p>\n

Additionally, guests who spend a total of 300 TL or more at Atakule on the same day will receive a complimentary single-entry ticket to the Atakule Green Terrace. This offer is valid only on the day of purchase.<\/p>\n

No minimum spend is required at Paper Coffee located on the Atakule Green Terrace; presenting a receipt is sufficient.<\/p>\n

Purchases at the Tower Observation Deck and Jumping Simulation experience areas are not included.<\/p>\n

Guests who wish to visit only the Atakule Green Terrace can purchase a ticket:<\/p>\n

Adult: 300 TL
\nDiscounted: 200 TL<\/p>\n

Atakule Green Terrace is open daily from 10:00 AM to 10:00 PM, except during special events.[\/nectar_responsive_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”3%” bottom_padding=”12%” left_padding_desktop=”25%” constrain_group_2=”yes” right_padding_desktop=”25%” left_padding_tablet=”20%” constrain_group_4=”yes” right_padding_tablet=”20%” left_padding_phone=”24px” constrain_group_6=”yes” right_padding_phone=”24px” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” zindex=”10″ overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.8″ gradient_direction=”left_to_right”…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2991","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/atakule.com.tr\/en\/wp-json\/wp\/v2\/pages\/2991","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/atakule.com.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/atakule.com.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/atakule.com.tr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/atakule.com.tr\/en\/wp-json\/wp\/v2\/comments?post=2991"}],"version-history":[{"count":0,"href":"https:\/\/atakule.com.tr\/en\/wp-json\/wp\/v2\/pages\/2991\/revisions"}],"wp:attachment":[{"href":"https:\/\/atakule.com.tr\/en\/wp-json\/wp\/v2\/media?parent=2991"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}